Guest Dear Dennis,
Thank you for your message on the forum and for your interest in our bows. I’m Jimmy from Wang Bow. I’m happy to answer your questions.
Regarding the 7-day trial: within 7 days, you may return the bow if you are not satisfied. If you decide to return one of the bows, the return shipping back to us is paid by the customer, not by Wang Bow.
I should also explain that we are quite different from ordinary bow sellers or resellers. We are bow makers ourselves. So we prefer and can communicate professionally before the sale, which greatly reduces the possibility of an return. In more than ten years of online service, we have had only two unconditional returns in total.
About craft and packaging after payment: the exact time depends on the specific bow and order details. We would confirm this with you directly once it moves on.
About tariff/import tax: for a long time, shipments to the US had no tariff issue at all. Recently, this issue has started to appear. Sometimes a tariff is charged, sometimes not, and it depends on the state where the recipient lives. In our current experience, some states charge tariffs, but it is still a minority. Not sure about the tariff rule.
Please let me know about your playing, your violin, and so on. We can give more information accordingly. Hope this helps. You can also send me email jimmy@wangbow.com.
Cheers,
Jimmy
